KPO needs around 1,00,000 professionals

According to ASSOCHAM estimates, currently over 260 KPO companies are operating in India and the number can be reached at 350 by 2008 with employment opportunities for qualified professionals to the extent of 1,00,000. Some of the big companies like Genpact, Evalueserve, WNS, 24/7 Customer, EXL, Copal Partners, HCL, Wipro are providing variety of KPO services.

The salary ranges are 12-15% higher than the BPOs industry and even the entry level earnings are more in it. A customer care office in KPOs can earn Rs.1.5 to Rs.1.7 lakh per annum while a technical support office can also earn the similar amount. The voice and accent trainer can fetch Rs.2.25-2.50 lakh per annum whereas a team leader can earn around Rs.3-4.5 lakh annually. Read full story